ABOUT STEP THREE construction

We have been involved with the construction of a broad range of unique and exceptional buildings, ranging from the ancient to the ultra modern, both large and small.

We draw upon the many years of experience and knowledge within our team of experts to guide our clients through the build process, from conception through to completion.

We strongly believe that detailed conversations at the outset and ongoing communication throughout the project enable us to establish our clients’ aims and work with them to determine the best way to deliver their dream project.

We believe that we are more than just a builder, we are specialists within the residential construction industry and our aim is to create beautiful homes that meet the high demands of our clients, enhancing their lifestyles whilst adding tangible value.

Our Team

In October of 2018 we held a team building day at Arena Pursuits near Bewl Water in Kent.

Take a look at the short video we made of the event and find out from Managing Director Charlie Rivers why he thinks team work and team bonding is key to being successful in business.

 
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charlie rivers

MANAGING DIRECTOR

Our most important asset is our people. We pride ourselves on having a strong group of individuals who not only demonstrate years of construction experience but are personable, respectful of, and care about the clients for whom we provide our services.

Having a builder in your home can be disruptive, messy and inconvenient at the very best of times, but we go to great efforts to ensure that our clients have a positive experience and stress-free time whilst our tradesmen are on site.

I am extremely proud of what Step Three stands for and the ethical approach we have to building. Our clients trust us, they value our knowledge and experience and are happy to recommend us to others because of our team and what we consistently deliver.

 

Wayne Brummer

Site Manager & Technical Operations Leader

Wayne has 20 years experience as a builder tackling bespoke high end projects and renovations. He joined Step 3 Construction in early 2021 and has run one of our most prestigious jobs in Tunbridge Wells with award winning architects Theis & Khan.

 

Ashley Rushman

Site Manager

Ashley has been with Step 3 Construction as a site manager for 8 years and has been involved with several high end builds, most recently he managed one of our most 

prestigious projects in Tunbridge Wells. He also holds several construction qualifications including the SMSTS site managers health & safety, PASMA, face-fit for masks and is first aid trained.

 
 
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Dick Ham

carpentry

Dick is head of carpentry at Step Three Construction. He heads up our team of carpenters to guarantee that we deliver the highest level of craftsmanship on every job. He is a master of his own craft but also brings a wealth of general building experience to the team and works closely with our architects and site managers. Dick is a very valuable member of our team and always helps out other staff to aid in their personal development by offering advice and by freely sharing his years of knowledge.

 
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ANDY WARE

ELECTRICIAN

Andy is our head electrician at Step Three Construction. He heads up our team of electricians to ensure the highest of standards are met on every project or installation. He is a registered NIC EIC domestic installer, which makes his attention to detail as an electrician second to none. His extensive knowledge of general building practices and processes make him a very valuable member of the team.

Our building process

These are what we consider to be the three main phases of any project. Each of these stages receives the same level of scrutiny and detailed attention to ensure a smooth transition between the phases.

We have created this philosophy as the backbone of our standard construction model and we ensure that it forms the foundation of every project we undertake. However, it remains fully flexible to adapt to any aspect of our clients’ bespoke requirements.

We are always happy to meet prospective clients without charge to offer straightforward building advice and an idea of cost.

 
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Planning

We believe the principles of good planning remain constant. In addition to detailed planning we believe our considerable building experience will ensure that the design of any building works together with any associated constraints make for a successful project.

 
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Building

The most important part of any project is delivering our client an unrivalled level of service, care and consideration. To execute a project in this manner, maintaining outstanding value for money and delivering a level of craftsmanship that surpasses other builders in our sector can only come through employing the best tradesmen, careful buying, minimising waste and complete efficiency throughout the planning stage.

We have found that by adopting this philosophy generally reduces the stress and inconvenience of having building work carried out, as well as giving the most pleasing end result. Where possible we try to source local materials and we use sustainable timber.

 
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Finishing

We guarantee our work and there is a commitment to resolve any issues that may arise as quickly as possible, with the minimum fuss. All of our work is inspected and signed off, either by the local authority building inspector, or by another suitably qualified specialist organisation.

Furthermore, as part of the handover process our project manager will provide a file containing all guarantee paperwork, copies of finishing schedules and will also provide training on equipment and appliances installed if necessary. 

Customer Service is Paramount

Every building project is different, however each project remains constant in one area and that is the care and consideration towards our client.

Understanding our clients and being sensitive to their personal needs and keeping disruption to a minimum is absolutely paramount to us.

We find by keeping our clients involved with each step of their project gives them the best possible experience and engages all of the key stakeholders in the process.

We strive to deliver our clients exceptional value for money and a level of service rarely experienced within the building trade.

Step Three Customer Service